University recognised for work on student mental health
13 May 2025

As gets underway, the University of Reading is celebrating a major achievement in student support: it has been officially recognised with for its commitment to improving mental health and wellbeing across campus.
The award, presented by Student Minds, the UK’s leading student mental health charity, highlights institutions that take a whole-university approach to mental health.
Backed by the Department for Education, the UMHC Award sets a high standard—and Reading is now one of only 17 UK universities to receive it.
To earn this recognition, the University submitted a detailed self-assessment covering 18 key areas of mental health and wellbeing, along with a clear plan for ongoing improvement. The process involved contributions from staff and students alike.
Initially granted an “In Progress” award in March 2024, Reading has since made significant strides and has now earned full recognition following a unanimous decision by the Award Panel.
Key improvements
Some of the ways Reading has strengthened support for mental health and wellbeing:
- A new University Mental Health and Wellbeing Strategy, launching soon, focused on a whole-university approach.
- A new digital system for tracking and evaluating the effectiveness of counselling services.
- Better support for staff to respond to student wellbeing needs.
- Improved analysis of data and feedback via services like the 24-hour student helpline and app
Professor Clare Furneaux, Associate Pro-Vice-Chancellor (Education and Student Experience), co-led the University Mental Health Charter project group.
She said: “This award reflects our commitment to providing a safe and supportive environment for our staff and students. We value Student Minds’ rigorous independent assessment of our wellbeing support to go along with our own self-assessment, and that the assessment process was grounded in research-evidenced best practice.”
Dr Michelle Sancho, Director of Student Wellbeing Services,chairs the University Mental Health and Wellbeing Strategy Steering Group. She said: “We know we can always improve our services. This process has identified areas for development and the feedback has helped us develop an action plan that we will now work hard to deliver.”
Professor Elizabeth McCrum, Pro-Vice-Chancellor (Education and Student Experience), said:
“This achievement is the result of fantastic teamwork across the University. Mental health and wellbeing are now front and centre of what we do.”
The University will continue working closely with Student Minds, submitting regular progress updates and taking part in an annual review. Another full submission will be required within five years to maintain or improve the award.